Read Serving Patrons with Disabilities: Perspectives and Insights from People with Disabilities

Serving Patrons with Disabilities: Perspectives and Insights from People with Disabilities

Kodi Laskin

4.9/5 (12143 ratings)

Description:Ensuring accessibility is more important than ever; however, answering questions of what needs to be done and why to make a library accessible can be an uncomfortable and daunting hurdle to true inclusion. This book is a safe, nonjudgmental tool for overcoming this awkwardness, offering readers practical, to-the-point information and guidance that complies with the Americans with Disabilities Act (ADA). Its contributors showcase real-world stories and viewpoints that illustrate ways to provide excellent customer service and a safe environment to all patrons regardless of ability. Readers will learn aboutbridging the gap between people with disabilities and those without, through empathy, patience, and understanding;techniques for training staff and overcoming discomfort;making your library accessible for people with mobility issues;how to interact and assist a person with limited sight or hearing;guidance for interacting with a service animal handler;advice on library programming for people with learning differences; andbest practices for effective service to patrons who use a speech assistance device.We have made it easy for you to find a PDF Ebooks without any digging. And by having access to our ebooks online or by storing it on your computer, you have convenient answers with Serving Patrons with Disabilities: Perspectives and Insights from People with Disabilities. To get started finding Serving Patrons with Disabilities: Perspectives and Insights from People with Disabilities, you are right to find our website which has a comprehensive collection of manuals listed.
Our library is the biggest of these that have literally hundreds of thousands of different products represented.

Pages: 385

Format: PDF, EPUB & Kindle Edition

Publisher: N/A

Release: N/A

ISBN: 0838937314

Description: Ensuring accessibility is more important than ever; however, answering questions of what needs to be done and why to make a library accessible can be an uncomfortable and daunting hurdle to true inclusion. This book is a safe, nonjudgmental tool for overcoming this awkwardness, offering readers practical, to-the-point information and guidance that complies with the Americans with Disabilities Act (ADA). Its contributors showcase real-world stories and viewpoints that illustrate ways to provide excellent customer service and a safe environment to all patrons regardless of ability. Readers will learn aboutbridging the gap between people with disabilities and those without, through empathy, patience, and understanding;techniques for training staff and overcoming discomfort;making your library accessible for people with mobility issues;how to interact and assist a person with limited sight or hearing;guidance for interacting with a service animal handler;advice on library programming for people with learning differences; andbest practices for effective service to patrons who use a speech assistance device.We have made it easy for you to find a PDF Ebooks without any digging. And by having access to our ebooks online or by storing it on your computer, you have convenient answers with Serving Patrons with Disabilities: Perspectives and Insights from People with Disabilities. To get started finding Serving Patrons with Disabilities: Perspectives and Insights from People with Disabilities, you are right to find our website which has a comprehensive collection of manuals listed.
Our library is the biggest of these that have literally hundreds of thousands of different products represented.

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Serving Patrons with Disabilities: Perspectives and Insights from People with Disabilities

Serving Patrons with Disabilities: Perspectives and Insights from People with Disabilities

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