Description:This practical and accessible guidebook, written by an international negotiation expert, gives you the tools and techniques to communicate with those with whom you don't see eye to eye. Learn the art of patience to compromise and negotiate to get what you want. The book is divided into four clear and concise "Understanding difficult people," "Communicating with excellence," "Negotiating conflict," and "Managing the difficult person." The topics are addressed with crisp, efficient prose and helpful graphics, making these often-daunting challenges seem understandable and approachable. Complex issues are broken down into concrete, common-sense actions and questions, so you can not only understand the situation but work your way through it.Author Raphael Lapin is the founder of Lapin Negotiation Strategies and studied at Harvard Law School under pioneering negotiation scholar Roger Fisher (who co-wrote the business bestseller Getting to Yes). The DK Essential Managers series covers a range of business and management topics and has sold more than 2 million copies worldwide. Each guide is clearly presented for ease of reference, with visual pointers, tips, and graphics.We have made it easy for you to find a PDF Ebooks without any digging. And by having access to our ebooks online or by storing it on your computer, you have convenient answers with DK Essential Managers: Working with Difficult People: Relationships, Listening, Understanding, Negotiation, Communication. To get started finding DK Essential Managers: Working with Difficult People: Relationships, Listening, Understanding, Negotiation, Communication, you are right to find our website which has a comprehensive collection of manuals listed. Our library is the biggest of these that have literally hundreds of thousands of different products represented.
Pages
478
Format
PDF, EPUB & Kindle Edition
Publisher
DK
Release
2009
ISBN
0756667224
DK Essential Managers: Working with Difficult People: Relationships, Listening, Understanding, Negotiation, Communication
Description: This practical and accessible guidebook, written by an international negotiation expert, gives you the tools and techniques to communicate with those with whom you don't see eye to eye. Learn the art of patience to compromise and negotiate to get what you want. The book is divided into four clear and concise "Understanding difficult people," "Communicating with excellence," "Negotiating conflict," and "Managing the difficult person." The topics are addressed with crisp, efficient prose and helpful graphics, making these often-daunting challenges seem understandable and approachable. Complex issues are broken down into concrete, common-sense actions and questions, so you can not only understand the situation but work your way through it.Author Raphael Lapin is the founder of Lapin Negotiation Strategies and studied at Harvard Law School under pioneering negotiation scholar Roger Fisher (who co-wrote the business bestseller Getting to Yes). The DK Essential Managers series covers a range of business and management topics and has sold more than 2 million copies worldwide. Each guide is clearly presented for ease of reference, with visual pointers, tips, and graphics.We have made it easy for you to find a PDF Ebooks without any digging. And by having access to our ebooks online or by storing it on your computer, you have convenient answers with DK Essential Managers: Working with Difficult People: Relationships, Listening, Understanding, Negotiation, Communication. To get started finding DK Essential Managers: Working with Difficult People: Relationships, Listening, Understanding, Negotiation, Communication, you are right to find our website which has a comprehensive collection of manuals listed. Our library is the biggest of these that have literally hundreds of thousands of different products represented.