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Fostering Effective Communication in the Workplace: A Competency-Based Approach that Boosts Your Ability to Get and Give Information (Competency-Based Workbooks for Structured Learning Book 3012)

Wesley Donahue
4.9/5 (33310 ratings)
Description:Winner - 2022 Global Book BRONZE MEDAL / Workplace CultureWould you like to be a better leader and have people better understand what you say?When asked about the biggest problem in their organizations, most people say it’s “poor communication.” For example, while leaders typically devote 70 percent of their time to communicating, what people understand drops with each organizational level through which it filters. And what eventually trickles through five levels may be only 20 percent of an original message. “The right hand doesn’t know what the left hand is doing” isn’t just a saying!Just as perplexing is that technology delivers information faster than ever, but people don’t necessarily understand each other better. It’s a mistake to rely on technology alone to fix communication muddles because interrupting a message involves people.This competency-based workbook gives you what you need to know to build your skills. It’s a hands-on practical guide that examines how interpersonal communication is key to your success as a supervisory leader. You’ll learn matters.The type of communication can affect the outcome.Challenges inherent in professional communication are obstacles in themselves.The workbook also provides exercises that guide you in applying what you learn to your work. With the knowledge and tools, you can make a difference in your team, and thus in your organization and career.After completing the workbook, you’ll know how the interpersonal communication process and its key components.Explain verbal and nonverbal communication and the relative impact of each.Understand barriers to communication and ways to moderate potential problems.Describe effective listening and questioning techniques.Identify and manage common communication challenges. 10 Key Concepts to MasterCommunicate to Promote UnderstandingBe Aware of How Others Perceive YouBe Aware of Your Non-Verbal Communication Identify and Moderate Barriers to Communication Demonstrate Sensitivity to Cultural and Generational DifferencesPlan and Conduct Effective MeetingsManage Communication Challenges Listen and Ask Questions Use Virtual Communication AppropriatelyCommunicate Critical Job Information Effectively Structured Learning All our workbooks align with our research-based Competency Model. The model, which is rooted in work by the U.S. Department of Labor and others, gives you a framework for structured learning by helping you identify and develop specific competencies.Competencies are sets of skills, knowledge, attitudes, and behaviors that are observable and measurable. Our model has 35 competency dimensions associated with successful performance in leadership and professional roles. Competencies are clustered into five domains that may overlap.This Fostering Effective Communication in the Workplace workbook focuses on the competency areas of Oral Communication and Listening, Interpersonal Relationship Building, and Written Communication.We have made it easy for you to find a PDF Ebooks without any digging. And by having access to our ebooks online or by storing it on your computer, you have convenient answers with Fostering Effective Communication in the Workplace: A Competency-Based Approach that Boosts Your Ability to Get and Give Information (Competency-Based Workbooks for Structured Learning Book 3012). To get started finding Fostering Effective Communication in the Workplace: A Competency-Based Approach that Boosts Your Ability to Get and Give Information (Competency-Based Workbooks for Structured Learning Book 3012), you are right to find our website which has a comprehensive collection of manuals listed.
Our library is the biggest of these that have literally hundreds of thousands of different products represented.
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Fostering Effective Communication in the Workplace: A Competency-Based Approach that Boosts Your Ability to Get and Give Information (Competency-Based Workbooks for Structured Learning Book 3012)

Wesley Donahue
4.4/5 (1290744 ratings)
Description: Winner - 2022 Global Book BRONZE MEDAL / Workplace CultureWould you like to be a better leader and have people better understand what you say?When asked about the biggest problem in their organizations, most people say it’s “poor communication.” For example, while leaders typically devote 70 percent of their time to communicating, what people understand drops with each organizational level through which it filters. And what eventually trickles through five levels may be only 20 percent of an original message. “The right hand doesn’t know what the left hand is doing” isn’t just a saying!Just as perplexing is that technology delivers information faster than ever, but people don’t necessarily understand each other better. It’s a mistake to rely on technology alone to fix communication muddles because interrupting a message involves people.This competency-based workbook gives you what you need to know to build your skills. It’s a hands-on practical guide that examines how interpersonal communication is key to your success as a supervisory leader. You’ll learn matters.The type of communication can affect the outcome.Challenges inherent in professional communication are obstacles in themselves.The workbook also provides exercises that guide you in applying what you learn to your work. With the knowledge and tools, you can make a difference in your team, and thus in your organization and career.After completing the workbook, you’ll know how the interpersonal communication process and its key components.Explain verbal and nonverbal communication and the relative impact of each.Understand barriers to communication and ways to moderate potential problems.Describe effective listening and questioning techniques.Identify and manage common communication challenges. 10 Key Concepts to MasterCommunicate to Promote UnderstandingBe Aware of How Others Perceive YouBe Aware of Your Non-Verbal Communication Identify and Moderate Barriers to Communication Demonstrate Sensitivity to Cultural and Generational DifferencesPlan and Conduct Effective MeetingsManage Communication Challenges Listen and Ask Questions Use Virtual Communication AppropriatelyCommunicate Critical Job Information Effectively Structured Learning All our workbooks align with our research-based Competency Model. The model, which is rooted in work by the U.S. Department of Labor and others, gives you a framework for structured learning by helping you identify and develop specific competencies.Competencies are sets of skills, knowledge, attitudes, and behaviors that are observable and measurable. Our model has 35 competency dimensions associated with successful performance in leadership and professional roles. Competencies are clustered into five domains that may overlap.This Fostering Effective Communication in the Workplace workbook focuses on the competency areas of Oral Communication and Listening, Interpersonal Relationship Building, and Written Communication.We have made it easy for you to find a PDF Ebooks without any digging. And by having access to our ebooks online or by storing it on your computer, you have convenient answers with Fostering Effective Communication in the Workplace: A Competency-Based Approach that Boosts Your Ability to Get and Give Information (Competency-Based Workbooks for Structured Learning Book 3012). To get started finding Fostering Effective Communication in the Workplace: A Competency-Based Approach that Boosts Your Ability to Get and Give Information (Competency-Based Workbooks for Structured Learning Book 3012), you are right to find our website which has a comprehensive collection of manuals listed.
Our library is the biggest of these that have literally hundreds of thousands of different products represented.
Pages
Format
PDF, EPUB & Kindle Edition
Publisher
Release
ISBN

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